Frequently Asked Questions
What is the pricing model for Jetr?
JETR operates on a straightforward annual license model with support and update. One-time purchase model also available. We also offer optional annual support and maintenance plans for one-time purchase users.
Can I host Jetr on my own infrastructure?
Yes, absolutely. Jetr is designed for flexibility and can be installed on your own server, VPS, or localhost. For institutions preferring a fully managed solution, we also provide secure, reliable cloud hosting.
Implementation & Training What onboarding and training do you provide?
We provide comprehensive free onboarding for your administrative team. This is supplemented with video tutorials. Additional personalized training sessions are available upon request.
What support options are available?
We offer a variety of support options to assist you, including work hour chat support and email assistance. For advanced needs, our dedicated account managers are available to provide personalized support.
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We offer a variety of support options to assist you, including 24/7 chat support, email assistance, and a comprehensive help center filled with guides and tutorials. For advanced needs, our dedicated account managers are available to provide personalized support.
Item #6
We offer a variety of support options to assist you, including 24/7 chat support, email assistance, and a comprehensive help center filled with guides and tutorials. For advanced needs, our dedicated account managers are available to provide personalized support.
Item #6
We offer a variety of support options to assist you, including 24/7 chat support, email assistance, and a comprehensive help center filled with guides and tutorials. For advanced needs, our dedicated account managers are available to provide personalized support.